Mark Hillary – Medium

Mark Hillary

My 2023 In Books

I read 111 books in 2023. The list can be found here.

3 min readJan 1, 2024

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My 2023 In Books

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Mark Hillary

Do We Still Need Social Media?

Threads launched with a bang — more than 100 million new users in the first week. After months of chaos at Twitter (now X) the team at…

6 min readAug 23, 2023

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Do We Still Need Social Media?

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Mark Hillary

One Year Without Joe the Vira-Lata

In October last year, my dog Joe became sick and was rushed to the vet. I knew from earlier scans that he had a cyst on one of his kidneys…

4 min readNov 7, 2022

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One Year Without Joe the Vira-Lata

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Mark Hillary

A Quick Way To Reduce Online Hate And Racism

Five people have now been arrested for their abuse of England football players after England’s failure to win the Euro 2020 final last…

3 min readJul 16, 2021

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A Quick Way To Reduce Online Hate And Racism

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Mark Hillary

BBC World Service Flat ‘Gareth’ Stanley Arrives In Brazil 📚

The BBC reaches over 468 million people all over the world every week. The BBC World Service is a key component of this global reach and I…

3 min readMay 19, 2021

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BBC World Service Flat ‘Gareth’ Stanley Arrives In Brazil 📚

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Mark Hillary

It’s Time For Edward Jenner To Be Recognized — Again

You may not be immediately familiar with the name Edward Jenner. Prince Albert unveiled a statue of Jenner in London’s Trafalgar Square in…

3 min readFeb 2, 2021

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It’s Time For Edward Jenner To Be Recognized — Again

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Mark Hillary

Se você anulou seu voto ou ou se absteve no primeiro turno, então agora tem a chance de salvar a…

Ninguém há de discordar que o sistema político brasileiro está caótico. O público tem a difícil escolha entre dois candidatos…

7 min readOct 27, 2018

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Se você anulou seu voto ou ou se absteve no primeiro turno, então agora tem a chance de salvar a…

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Mark Hillary

If You Voted Zero Then Now Is Your Chance To Save Democracy In Brazil

Nobody can deny that the political system in Brazil is a mess. The public currently faces a choice between two presidential candidates…

7 min readOct 27, 2018

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If You Voted Zero Then Now Is Your Chance To Save Democracy In Brazil

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Mark Hillary

Would You Tattoo A Supermarket Logo On Your Arm?

What are some of the biggest topics around the customer experience and retail that are endlessly mentioned in journals and on the CX…

4 min readNov 20, 2015

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Mark Hillary

Nike: Turning Customers into Fans

I’m a runner. I don’t bother with the air-conditioned calm of the gym; I just pull on a pair of trainers and head out on the road everyday…

5 min readNov 20, 2015

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Nike: Turning Customers into Fans

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Mark Hillary

Mark Hillary

I'm a British writer and blogger based in Brazil. I write books, journalism, and I'm a ghostwriter for execs #contentmarketing #socmed insta: @markhillary

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