Mark HillaryDoes X Foreshadow The Death Of Social Media?Brazil has banned X. The social network formerly known as Twitter closed down last weekend. My X feed stopped working on Saturday, August…Sep 51Sep 51
Mark HillaryWhat if all your customers changed how they define great service overnight?How do you prefer to be served when you need help from a company? Personally, I almost always want to be able to send a text message using…Jul 8Jul 8
Mark HillaryIs AI Already Replacing Business Writers?The BBC featured an interesting story on artificial intelligence (AI) recently. It tells the story of a manager in New York leading a team…Jul 1Jul 1
Mark HillaryWhat is the future for work in a world of uncontrolled war and exponential AI?How do we make sense of the world and how fast it is changing? I can remember buying a book called ‘Faster’ way back in 1999. It was the…Jun 26Jun 26
Mark HillaryDo We Still Need Social Media?Threads launched with a bang — more than 100 million new users in the first week. After months of chaos at Twitter (now X) the team at…Aug 23, 2023Aug 23, 2023
Mark HillaryOne Year Without Joe the Vira-LataIn October last year, my dog Joe became sick and was rushed to the vet. I knew from earlier scans that he had a cyst on one of his kidneys…Nov 7, 2022Nov 7, 2022
Mark HillaryA Quick Way To Reduce Online Hate And RacismFive people have now been arrested for their abuse of England football players after England’s failure to win the Euro 2020 final last…Jul 16, 2021Jul 16, 2021
Mark HillaryBBC World Service Flat ‘Gareth’ Stanley Arrives In Brazil 📚The BBC reaches over 468 million people all over the world every week. The BBC World Service is a key component of this global reach and I…May 19, 2021May 19, 2021
Mark HillaryIt’s Time For Edward Jenner To Be Recognized — AgainYou may not be immediately familiar with the name Edward Jenner. Prince Albert unveiled a statue of Jenner in London’s Trafalgar Square in…Feb 2, 2021Feb 2, 2021